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Why accessibility widgets don't help

About a quarter of the sites sued over accessibility already had a widget installed. Why Curbcut sells a dated record instead, and never a claim about your store.

The market already paid for this once

Industry trackers report that roughly 25% of the websites sued over accessibility already had an overlay or widget installed. Those products were bought specifically to prevent that outcome. The promise that a single line of code fixes accessibility has been tested at scale, and it did not hold.

Why they do not work

A widget sits on top of your site and tries to guess what your pages mean. It cannot know what a product photo shows, so it cannot describe it. Screen reader users, who are the people these products claim to help, have been consistently and publicly critical of them — many turn them off on sight, because the widget interferes with the assistive technology they already have set up the way they like it.

What actually helps

A complaint is a negotiation, and it opens with what you knew, when you knew it, and what you did about it. A dated history of checks, problems found, and problems fixed answers all three. A widget in your footer answers none of them, and if it also displayed a compliance badge, it may have made things worse.

What we will never tell you

We will never claim your store is compliant, certified, or conformant with any standard. We do not add anything to your storefront. We check your pages, we write down what we find, and we hand you the record. That is a smaller promise, and it is one we can keep.

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